Snip
|
New phone features 'baffle users'
|
|---|
Categories |
|
|---|
For Snip |
loading snip actions ... |
|---|---|
For Page |
loading url actions ... |
New phone features 'baffle users' |
|
The complexity of modern mobile phones is leaving users frustrated and angry, research suggests. Some 61% of those interviewed in the UK and US said setting up a new handset is as challenging as moving bank accounts. Compiled by consultants Mformation, the survey found 85% of users reporting they were frustrated by the difficulty of getting a new phone up and working. Of those questioned, 95% said they would try more new services if the technology was easier to set up. | |
HTML |
<tr><td colspan="2"><div class="mxb"><h1>New phone features 'baffle users' </h1> </div> </td> </tr> <tr> <td class="storybody"> <!-- S BO --> <!-- S IIMA --> <table align="right" border="0" cellpadding="0" cellspacing="0" width="226"> <tbody><tr><td> <div> <img src="http://newsimg.bbc.co.uk/media/images/45384000/jpg/_45384056_foxed-bbc226.jpg.jpg" alt="Children using mobile phones, BBC" border="0" vspace="0" width="226" height="170" hspace="0"> <div class="cap">Setting up a new mobile phone is no longer child's play.</div> </div> </td></tr> </tbody></table> <!-- E IIMA --> <!-- S SF --><p class="first"><b>The complexity of modern mobile phones is leaving users frustrated and angry, research suggests.</b> </p><p>Some 61% of those interviewed in the UK and US said setting up a new handset is as challenging as moving bank accounts. </p><p>Compiled by consultants Mformation, the survey found 85% of users reporting they were frustrated by the difficulty of getting a new phone up and working. </p><p>Of those questioned, 95% said they would try more new services if the technology was easier to set up. </p></td></tr> |
|---|
