Having observed people helping one another in a friendly, social and trusting community way on the Internet, the WELL, and Usenet, and feeling isolated as a relative newcomer to San Francisco, Craigslist founder Craig Newmark decided to create something similar for local events.[11]
The first postings debuted in early 1995. The initial technology encountered some limits, so by June 1995 majordomo had been installed and the mailing list "craigslist" resumed operations. Most of the early postings were submitted by Newmark and were notices of social events of interest to software and Internet developers living and working in San Francisco.
Soon, word of mouth led to rapid growth. Both subscribers and the number of postings grew rapidly. There was no moderation, so Newmark was surprised when people started using the mailing list for non-event postings.[citation needed] People trying to fill technical positions found that the list was a good way to reach people with the skills they were looking for. This led to the addition of a category for "jobs". User demand for more categories caused the list of categories to grow. About this time, community members started asking for a web interface. Newmark enlisted the help of volunteers and contractors to create a website user interface for the different mailing list categories.[citation needed] Needing a domain name for this, Craig registered "craigslist.org" (and later, "craigslist.com", to prevent the name "craigslist" from being used for other purposes).[citation needed] About this time, Newmark realized that the site was growing so fast that he could stop working as a software engineer and work full time running craigslist. By April 2000, there were nine employees working out of Newmark's apartment on Cole Street in San Francisco.[12]
Newmark says that Craigslist works because it gives people a voice, a sense of community trust and even intimacy. Other factors he cites are consistency of down-to-earth values, customer service and simplicity. After first being approached about running banner ads, Newmark decided to keep Craigslist non-commercial. In 2002, Craigslist staff posted mock-banner ads throughout the site as an April Fools joke.[13]
